Privacy Policy
Last updated: December 9, 2025
Our Commitment to Your Privacy
At LexiAI, your privacy is our top priority. We do not store, sell, or share the text you process through our tools. Your content remains yours.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (encrypted)
1.2 Usage Information
We collect anonymous usage data to improve our services:
- Number of words processed (not the actual text)
- Tools used and frequency
- Device type and browser information
- IP address (for security purposes)
1.3 Content Processing
Important: The text you submit to our tools is processed in real-time and is not stored on our servers after processing is complete. We do not use your content to train AI models.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our writing tools
- Manage your account and subscription
- Send important service updates
- Respond to your support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Encrypted password storage using bcrypt
- Regular security audits
- Access controls and monitoring
4. Third-Party Services
We use third-party AI providers to process your text. These providers:
- Process data according to their privacy policies
- Are contractually obligated to protect your data
- Do not retain your content after processing
Current AI providers include OpenAI, Anthropic, and Google. You can choose which provider to use in your settings.
5. Cookies
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze site usage (anonymously)
You can disable cookies in your browser settings, though some features may not work properly.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing emails
To exercise these rights, contact us at privacy@lexiai.com.
7. Data Retention
- Account data: Retained while your account is active
- Usage logs: Retained for 90 days
- Processed text: Not retained (deleted immediately after processing)
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.
11. Contact Us
If you have questions about this privacy policy, please contact us:
- Email: privacy@lexiai.com
- Contact form: /contact